Terms and Conditions
- - Free Home Delivery is available in Chennai for orders above INR 300. A delivery charge of INR 40 is applicable for orders below INR 300Cod option is for Chennai only.
- Prices are subject to change without advance notification. If there is any change in price after an order has been placed, the same shall be communicated to the customer over phone and the order delivered after confirmation.
- Orders received on Saturday and Sunday will be delivered on Monday
- All National Holidays would be considered as a non-working day and any orders received one day before a national holiday would be delivered on the working day following the national holiday
-Any False information provided at the time of order would be regarded as a criminal offence and would be dealt with legally - In case the delivery is not possible due to extra-ordinary situations such as Bandh, inclement weather, rioting, etc, the customer would be informed on the delivery date through email/phone
-Tracking: e-mail containing your package tracking information will be sent after shipment.
- The customer can cancel the order at any stage of fulfillment, even at the door step
- Damaged/ Defective items must be returned in the original condition they were received in with all the accompanying accessories. (Note: The Damaged product should be intimated within 3 days )
- The item you wish to return will be picked up from your doorstep.
- Once the Seller receives the originally delivered item, a Replacement item is shipped or a full refund is issued.
- All correspondences should be sent only to valueadd@atyourdoorstep.in. Any communication sent personally to any staff of our company shall not be official.
- All legal complaints shall be subjected to the judicial jurisdiction of Madras High Court